We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Ultimate Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
I had been looking for a used vehicle for several weeks and was getting really frustrated with the process. Then I came to Ultimate Motors!!! I saw a vehicle that caught my eye and took it for a test drive. Eddie was AWESOME answered ALL my questions (and I had a lot). I also met Mark, the ...owner, that day and was very impressed with how comfortable they made me feel. I honestly had my mind set on a Honda Pilot and was scheduled to go see several over the next few days. I kept going back to the Lexus I drove at Ultimate Motors and how comfortable they had made me feel...I was extremely anxious about the whole car buying experience due to my last vehicle purchase being a nightmare!!! Mark and Eddie took GREAT care of us and I can't thank them enough for the time and effort they put forth to make me COMPLETELY HAPPY with this car buying experience!!! I would HIGHLY RECOMMEND ULTIMATE MOTORS if you are in the market for a REALLY NICE used vehicle!!!
I couldn't tell you how many vehicles I looked at, at various dealers, that still had trash and half eaten food in them...immediate turn off. You WILL NOT find that at ULTIMATE MOTORS! Their vehicles are in showroom condition the FIRST time you see it! Thank you Mark and all the gang at Ultimate Motors for taking such PRIDE in what you do! I WILL be a repeat customer and I hope you will take the time to go check them out. You won't be disappointed!Show more
30 Mar 2018
It was one of the best and quickest car transactions I am ever experienced... I would. This dealership to everyone who is looking for a car to show with Ultimate Motors...
07 Feb 2018
Oh my, I came in looking for a c300 but the one I had my eye on was sold. But left out smiling driving a Mercedes ml350 Thanks for Eddie. He seen a upside down smile and in minutes was smiling again. Good place to go for your next vehicle.
09 Dec 2017
Excellent buying experience and Spencer was brilliant throughout. The dealership is small but that's a good thing as the owner sources excellent quality, well looked after cars. It is worth the drive to secure a fair priced, top quality vehicle as the first class photos on the web page are exactly a...s you see the vehicle. Would I recommend the dealership to my friends.....absolutely!Show more
23 Oct 2017
I had spent about 9 months looking for a used S5. I finally found a local car, which was a huge bonus. I had great customer service from Spencer and this the smoothest car buying experience I have had.
20 Oct 2017
An awesome experience. Couldn't have been any better.
30 Aug 2017
Spencer and Mark had the cleanest and best conditioned cars we had seen at any dealership we looked at in Richmond. Spencer was extremely personable from the the moment we walked in the door and he made the buying experience very enjoyable. I will definitely recommend Ultimate Motors to my friends.... Even though we bought a used car it felt like we had driven off the lot in a brand new vehicle.Show more
15 Aug 2017
We had a great experience buying a used car with Spencer.
06 Aug 2017
The service was great both Mark n Spencer was great. I went in there to buy a car for my son and I end up buying a Mercedes lol. I love it.
02 Aug 2017
I enjoyed my experience with the dealership and with our sales person, Spencer. Spencer is the reason I traveled over 300 miles to buy my car. Spencer was so helpful and no pressure so that I really wanted to see the car he was describing. I did buy the car first sight and Spencer was able to get... me a lower interest rate than my own credit union; he even stayed way past closing to finish all the paper work. Great experience!Show more